Thank you for shopping with Moodwear. We are committed to delivering your order safely and as quickly as possible.
Order Processing
- All orders are processed within 1–3 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During sales, product launches, or high-demand periods, processing may take slightly longer.
Shipping Time
Estimated delivery times:
- Metro Cities: 3–6 business days
- Other Cities & Towns: 4–8 business days
- Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
- Standard Shipping: Calculated at checkout.
- Free Shipping: Available on selected products or promotional offers (if applicable).
- Express Shipping: Available on selected orders for an additional charge.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number and courier details. You can track your shipment using the provided tracking link.
Incorrect Address
Please ensure your shipping address and contact number are accurate before placing your order. Moodwear is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Delivery Attempts
Our courier partners will make multiple delivery attempts. If the order remains undelivered due to customer unavailability, it may be returned to us. Re-shipping charges may apply.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost during transit, please contact us within 48 hours of delivery or the expected delivery date. We will investigate the issue with our courier partner and provide an appropriate resolution.
Delays
While we strive to deliver all orders on time, delays may occur due to circumstances beyond our control, including weather conditions, natural disasters, strikes, or courier service disruptions.
Contact Us
For any shipping-related queries, please contact us:
Moodwear
📧 Email: moodswear9@gmail.com
🌐 Website: www.themoodwear.store
This version is suitable for most Indian Shopify clothing stores and gives customers clear expectations while protecting your business.